Is 1300 DRIVER confidential?

Yes. Callers are not identified and calls are never recorded. We have a duty of care to protect callers and others from harm so in rare situations we may be required to share information with third parties; for example, if a caller claims they’re suicidal or going to hurt another. We are also obliged to report major crimes and all calls regarding risk of harm to a child.

Are the calls recorded?


Does my number come up on the phone when I ring? 


What drugs can 1300 DRIVER tell me about?

  • Illicit drugs such as heroin, cannabis, amphetamines, ecstasy, cocaine, LSD, and opiates.
  • We can also tell you about caffeine, nicotine, alcohol, steroids, benzodiazepines, morphine, codeine, methadone and buprenorphine.

Can 1300 DRIVER tell me about prescription drugs?

If you are experiencing problems related to the misuse or abuse of a prescription medication 1300 DRIVER  may be able to help you with information, support or referral.

1300 DRIVER staff are not pharmacists or medical officers. If you need detailed information about prescribed medications please contact your prescribing Doctor, Pharmacist, medication manufacturer, or the Medicines Line on 1300 888 763.

Do you record my call if I ring 1300 DRIVER?

No. We do not take your name, or any other identifying information. We may ask for some individual information to help us sort your issues; we may ask your postcode or age range to help us give you the right information, but you’re not obligated to give us that.

What other resources are available to help me?

Your Room the place for drug + alcohol information

Information for Commercial Drivers about alcohol and drug use.

druginfo @ your library also covers a variety of issues around alcohol and other drug use.

Family Drug Support, information and support for families and friends of alcohol and drug users

SMART Recovery Tools, strategies and support for behaviour change

National Cannabis Prevention and Information Centre (NCPIC) All about cannabis

Clinical Research Unit for Anxiety and Depression (CRUfAD) Tools and information to deal with mental health issues